Privacy Policy
PRIVACY POLICY FOR ABBY HOME
Last Updated: November 29, 2025
Effective Date: November 29, 2025
Introduction
Welcome to Abby Home. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application (“App”).
1. Information We Collect
1.1 Information You Provide
• Account Information (email address, first and last name, encrypted password)
• Delivery Information (phone number for delivery coordination, delivery address in Kigali, district and sector information)
• Optional Information (location pin on map to help us find your exact delivery address)
1.2 Information Collected Automatically
• Approximate location (WiFi-based, not GPS) to verify Kigali delivery coverage and show available products. We do not track your location continuously.
• Basic device information for app functionality
• Usage data to improve our services
1.3 Information We Do NOT Collect
• No phone authentication or OTP login
• No SMS access
• No camera or photo library access
• No microphone access
• No advertising identifiers
• No background location tracking
• No contacts access
2. How We Use Your Information
We use your information for:
• Order processing
• Delivery coordination (via phone only)
• Account management and order history
• Customer support
• Location verification for Kigali delivery
• Service improvement
We do NOT:
• Sell or rent your personal data
• Use your data for advertising without consent
• Track or profile you
• Share your data with advertisers
3. Data Sharing and Disclosure
Service Providers
• Shopify (e-commerce operations)
• Firebase (authentication for Email, Apple, Google Sign-In)
• Delivery partners (name, phone number, address only)
Legal Requirements
We may disclose information to comply with Rwandan law, protect our rights, or prevent fraud.
Business Transfers
If Abby Home is acquired or merged, your data may be transferred under the same privacy obligations.
4. Data Security
• Passwords encrypted with bcrypt
• Sensitive data stored in secure device storage
• SSL/TLS encryption for all data transmission
• Strict access controls
• No plaintext storage of payment information
5. Your Rights (GDPR Compliance)
You may request:
• Access to your data
• Correction of inaccurate data
• Deletion of your account and information
• Portability of your data
• Objection to certain processing
• Withdrawal of consent (e.g., marketing emails)
Contact: abbyhomekgl@gmail.com
6. Data Retention
• Data kept while your account is active
• Deleted within 30 days after account deletion request
• Some data retained as required by law (e.g., tax)
7. Children’s Privacy
The app is not intended for children under 13, and we do not knowingly collect their data.
8. International Data Transfers
Your data is primarily processed in Rwanda. If transferred internationally (e.g., to Shopify), we ensure GDPR-compliant safeguards.
9. Cookies and Tracking
• No third-party advertising cookies
• No cross-app tracking
• Only essential session cookies used for functionality
10. Push Notifications
• Used only for order status updates
• Fully opt-in
• Can be disabled anytime in device settings
11. Changes to This Policy
We may update this policy. Changes will appear in the app with an updated date. Continued use means acceptance of any changes.
12. Contact Us
Email: abbyhomekgl@gmail.com
Website: www.abby-home.com
Address: Kn 4 Avenue Kigali, Rwanda
Data Protection Officer: abbyhomekgl@gmail.com
13. Governing Law
This privacy policy is governed by the laws of Rwanda and the EU GDPR where applicable.
SUMMARY FOR APP STORE
Data We Collect
• Email, name, password
• Phone number at checkout for delivery
• Approximate location for Kigali delivery eligibility
Data We Do NOT Collect
• No SMS, camera, microphone
• No advertising IDs
• No background location tracking
• No phone-number login or OTP login
How We Use Data
• Processing orders and delivery only
• No selling of data
• No advertising tracking or profiling
Your Rights
You may access, delete, or export your data anytime by contacting abbyhomekgl@gmail.com